After a work dinner last week, a CSO called me.

“I was tired of everyone talking about work and trying to sound impressive. I thought about what you would tell me to do. I changed the topic, and it worked!”

The vendors she was with, who were barely speaking to one another at the start of the meal, stayed after dessert to keep chatting.

The next day, they told her they planned to have dinner together again.

By changing the conversation, she helped them get to know one another.

Those relationships can make working together easier, which can make her job easier, too.

As AI makes information easier to access, our ability to connect with others becomes even more valuable.

If you lead a team, small changes in how you guide a conversation can help people connect.

That’s what this week’s newsletter is all about.

We’ll cover: